Privacy Policy

Effective Date: 09/08/2024

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Introduction

At Little Chatterbox Therapy Services, LLC ("LCTS"), we value and respect the privacy of our patients and their families. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By accessing or using our services, you agree to the terms of this policy.

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1. Information We Collect

We collect personal information necessary to provide quality care and ensure effective communication. This may include:

• Personal Identifiable Information: Name, address, phone number, email address, date of birth, and insurance details.

• Health Information: Medical history, speech and language assessments, therapy progress notes, and treatment plans.

• Payment Information: Credit card details and billing information.

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2. How We Use Your Information

We use your personal information for the following purposes:

• To Provide and Manage Services: To schedule appointments, conduct assessments, deliver therapy, and follow up on progress.

• To Communicate with You: To send appointment reminders, updates, and information about your child's therapy.

• To Process Payments: To bill for services and manage insurance claims.

• To Ensure Quality Care: To review and improve our services and comply with legal and regulatory requirements.

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3. Disclosure of Your Information

We may share your information in the following circumstances:

• With Your Consent: We will disclose your information if you provide written consent.

• To Service Providers: We may share information with third-party service providers who assist in our operations, such as billing services or electronic health record systems, provided they adhere to confidentiality agreements.

• For Legal Reasons: We may disclose information if required by law, such as to comply with court orders, legal processes, or to protect the safety and rights of individuals.

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4. Security of Your Information

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. This includes secure data storage, encryption, and restricted access to sensitive information.

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5. Your Rights

You have the following rights regarding your personal information:

• Access and Correction: You may request access to and correction of your personal information. Contact us to review or update your information.

• Privacy Concerns: If you have concerns about our privacy practices, please contact us. We will investigate and address your concerns promptly.

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6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, or as otherwise required by applicable laws.

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7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and we will notify you if there are significant changes affecting your rights or the way we handle your information.

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8. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

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Little Chatterbox Therapy Services, LLC
+1 708-232-6717
bamin@littlechatterboxtherapy.com

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Thank you for entrusting LCTS with your child's care. We are committed to safeguarding your privacy and providing excellent service.